Form responses are the raw data from your audience. Application answers, survey results, opt-in details. Knowing how to access, read, and export them is essential for understanding who is engaging with your offers.
Steps
1
Open the form
Go to Sites → Forms and click on the form you want to review.
2
View submissions
Click the Submissions tab. You will see a list of all entries with submission date, contact name, and email. Click any entry to view the full response.
3
Read individual responses
Open any submission to see every field answer. If fields were mapped to CRM contact fields, the data also appears on the contact's record.
4
Filter submissions
Use the date filter to narrow to a specific period. For application forms, filter to recent submissions to review your latest applicants.
5
Export as CSV
Click Export to download all submissions as a CSV. Open in a spreadsheet for analysis or to share with a team member.
Common Mistakes
- Not mapping fields to CRM and wondering where the data is. Form data not mapped to CRM fields only exists in this submissions view. Always map important fields.
- Not exporting before deleting or rebuilding a form. If you delete or rebuild a form you lose access to old submissions. Export before making changes.
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