Completion rates tell you whether your program is delivering on its promise. Knowing where 80% of your students stopped is specific, actionable information — it tells you exactly where to look, whether the content needs work, or whether students need a push at that point.
Where to Find Completion Data
Go to Memberships → [Your Course] → Students. You will see each enrolled student and their progress percentage. Click any student to see which specific modules they have and have not completed.
For an aggregate view of which modules have the lowest completion rate across all students, look at the Analytics tab within the course. This shows per-module completion rates and highlights where students are stopping.
What the Data Tells You
Module-level drop-off: If most students complete modules 1–3 but few complete module 4, something is wrong with module 4. It may be too long, too dense, or unclear. Audit that module specifically.
Low overall completion (under 30%): Common and expected — self-paced online courses average 10–20% industry-wide. For a premium program, a re-engagement email at the halfway point significantly lifts this number.
Using completion to trigger next steps: Set a workflow triggered on course completion to send a celebration message and an invitation to the next offer. This is the most natural upsell moment in your business.
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